Customers today need immediate support and assistance. Hence it is extremely vital that your customer receives a satisfactory response the moment they reach out to you. WhatsApp Business allows you to auto respond to any messages that are sent to you, this coupled with a QuickSell link allows your customers to be engaged even when you are not immediately available to send a response.
Auto-Respond with your QuickSell Catalogue on WhatsApp Business
- Tap the Options button on the top right corner of the WhatsApp Business chat screen.
- Select the Settings option (Step 1).
- Select the Business settings option in the Settings Screen. (Step 2)
- Select the Greeting message option in the Business Settings Menu. (Step 3)
- Enable the Send greeting message button. (Step 4)
- Enter the message you wish to send across whenever a customer texts you by tapping the edit button. Copy and paste the QuickSell link you want your customers to see in this message.
- Tap the Save button on the top right of the screen. (Step 4)